Introduction

Background

After Cambodia became ASEAN member on April 30, 1999, The Minster of Education, Youth and Sport was invited to attend the 6th AUN-BOT Meeting in Brunei Darussalam in June 1999. Since then the Royal University of Phnom Penh has been listed as a member of the ASEAN University Network (AUN). Subsequently, the RUPP Quality Assurance Unit (RUPP-QAU) was opened at the recommendation of the Ministry of Education, Youth and Sport, with the endorsement of the RUPP Executive Board in 2002 (Ref: Letter of Nomination 1074/02RUPP). RUPP QAU manages a systematic, structured, and continuous program to ensure a high standard of teaching and research by the university academic departments and staff. It also works to ensure the gradual improvement of all quality standards within the University. In addition to coordinating all internal university quality assurance, the QAU also coordinates efforts at the RUPP to prepare for external accreditation. To accomplish its mission, QAU has established the Internal Quality Assurance Network (Ref: Letter of Invitation 965/2009RUPP) among the departments in order to ensure high standards of quality management in RUPP. A good functioning system of Internal Quality Assurance (IQA) is necessary to harmonize departmental efforts in implementing the standards set by the Accreditation Committee of Cambodia (ACC) and in preparing documents for submission to both internal and external accreditation agencies (AUN-QA).

Since its establishment, the Quality Assurance Unit has implemented practical and effective methods to measure and improve academic quality at RUPP. At the end of every academic year, QAU routinely carries out surveys about course content and delivery, providing feedback which helps target needs for change within the University. The SWOT analysis reports are disseminated to the University rector, vice-rectors and all department stakeholders within the institution.

Quality Assurance Office at Royall University of Phnom Penh has been supported with Capacity Building under SICA project. RUPP is the coordinator of the project “Strengthening quality assurance in Cambodian higher education” – SICARead about SICA Project News. at RUPP, or read more about SICA Project

Vision Statement

To be a reliable leading QA monitor in Quality Management System for national and regional by 2030.

Mission

The QAO works collaboratively with all faculties, departments, offices, and units of RUPP to:

  • promote good practices in quality management with the RUPP stakeholders;
  • act as RUPP’s internal academic monitoring, assessing, and managerial quality consultant;
  • enhance the quality of educational programs and internal management of the University; and
  • prepare RUPP for internal and external accreditations. 

Goal

RUPP-QAO has the following 5-goal.

  • Goal 1:

    To improve and enforce QA monitoring system regarding continuous quality improvement and general ideas for the quality management system.

  • Goal 2:

    To manage a Quality Assurance System that can exceed the National Standards of Higher Education.

  • Goal 3:

    To assist the RUPP stakeholders with self-evaluation on their initiatives for self-improvement and accreditation.

  • Goal 4:

    To ensure the best practices of Quality Assurance with the stakeholders.

  • Goal 5:

    To monitor the quality of teaching and learning meet the national and regional standards and achieve academic excellence.

Core Value

QAO espouses the high expectations of academic performance excellence, accountability, transparency, professionalism and sustainability, integrity, empowerment, and actions in fulfilling the motto of  Creating a Culture of Quality.

QA Milestones

As a priority, the Ministry of Education, Youth and Sport (MoEYS) Vision 2030 is making a commitment to ensure that every citizen will be knowledgeable to drive economic growth, safeguard stability and security and promote well-being among all. Economic growth cannot be realized with the sufficient supply of effective and efficient manpower to fuel the economic activities which cannot be done by citizens without or with poor education.

  • 2021: 65% PLOs Revised and Updated

  • 2023: 3 BA Programs Assessed by AUN or Regional Agencies

  • 2025: 100% PLOs +25% Program Assessed by External Professional Bodies

  • 2030: Digitization/ Online Assessment (the right skill people)

  • 2040: International Recognition and University ranking (QS)

  • 2050: A high-income country: 45% PhD Staff at RUPP

Responsibilities

RUPP QAU has responsibilities including organizing and coordinating the following quality management tasks:

  • Preparing operational assessment schedules and reports to ensure maximal efficiency.

  • Designing and implementing evaluation or assessment systems to ensure that the findings are reliable and applicable.

  • Conducting course evaluations, tracer studies and facilitating self-assessments.

  • Collaborating with departments to strengthen and improve the quality of research, teaching and learning at RUPP.

  • Liaising with other groups, agencies, and organizations such as ACC and AUN-QA.

  • Taking care of findings and quality issues raised by students and teachers in operational assessments.

  • Monitoring and establishing procedures for office record keeping and ensuring the confidentiality and security of data.

  • Advising and consulting with the each department on matters related to quality assurance.

  • Analyzing, monitoring internal processes of assessments and evaluations.

  • Monitoring and maintaining office supplies inventory.

  • Reporting the SWOT analysis to the Academic Board and Rector.

Assessment Schedules

The QAO works collaboratively with all faculties, departments, offices, and units of RUPP to:

  • promote good practices in quality management with the RUPP stakeholders;
  • act as RUPP’s internal academic monitoring, assessing, and managerial quality consultant;
  • enhance the quality of educational programs and internal management of the University; and
  • prepare RUPP for internal and external accreditations. 

Staff

Name

Department: QA Unit
Email: example1221@rupp.edu.kh
Phone: 012 345 678
Office: Room 204, Admin Building
Bio: Assists in QA processes and supports accreditation documentation.
More Info: MSc in Higher Education Administration

Name

Department: QA Unit
Email: example1221@rupp.edu.kh
Phone: 012 345 678
Office: Room 204, Admin Building
Bio: Assists in QA processes and supports accreditation documentation.
More Info: MSc in Higher Education Administration

Name

Department: QA Unit
Email: example1221@rupp.edu.kh
Phone: 012 345 678
Office: Room 204, Admin Building
Bio: Assists in QA processes and supports accreditation documentation.
More Info: MSc in Higher Education Administration

Name

Department: QA Unit
Email: example1221@rupp.edu.kh
Phone: 012 345 678
Office: Room 204, Admin Building
Bio: Assists in QA processes and supports accreditation documentation.
More Info: MSc in Higher Education Administration

Name

Department: QA Unit
Email: example1221@rupp.edu.kh
Phone: 012 345 678
Office: Room 204, Admin Building
Bio: Assists in QA processes and supports accreditation documentation.
More Info: MSc in Higher Education Administration

information

Documents

Document

Document
RUPP-Tracer Study2022(22_02_2023)
Type: PDF

QA Manual and Instrument

Document

CNQF
Type: PDF
Rule-Rupp QA in English
Type: PDF
Rule-Rupp QA in Khmer
Type: PDF
E-RUPP-IQA Manual_Verion01-Sharing
Type: PDF
KH-RUPP_IQA_Manual_Final_Version01_KH060821-Sharing
Type: PDF
E-Guideline for Internal Quality Assessment-SICA
Type: PDF

Curriculum Templates

Document

[ctmpl_cards]

SICA Project News

1. Kick-off Meeting ‘Strengthening Quality Assurance in Cambodian Higher Education-SICA’ RUPP, 07-08 June, 2018

Day 1

  1. RUPP Vice-Rector delivered his welcoming address on the introduction of project in which he highlighted the purposes and importance of doing the SICA project.
  2. Mr Kean Tak gave his presentation on the overview of SICA Project
  3. Each partner (Royal University of Phnom Penh, Svay Rieng University, Chea Sim University of Kamchaymear, Mean Chey University, University of Battambang; University of Heng Samrin Thbong khmum; Mykolas Romeris University; The Lucian Blaga University of Sibiu) university presented on their introduction and experience in Quality Assurance Management at their institutions
  4. Mr Nizar, Agora Institute, explained the details of SICA Work-packages

Day 2

  1. The Lucian Blaga University of Sibiu presented national quality assurance system in Lithuania Higher education;
  2. Mykolas Romeris University presented their national quality assurance system in Romania;
  3. Mr. Nizar presented the administrative and financial management of SICA project;
  4. RUPP and all universities decided on their the management structure of the project

2. Setting up Quality Assurance Center

 After the kick-off meeting, Quality Assurance Center of Royal University of Phnom Penh has been established on 10 July 2018, co-funded by Erasmus+ Programme via SICA “Strengthening Quality Assurance in Cambodian Higher Education” Project.

1. Structure

2. Office

3. Program Quality Management Consultative Workshop, RUPP, 11-15 February, 2019

Participants: QA Technicians, Deans, Vice-Deans, Heads, and Deputy Heads of Departments.

Agenda:

  1. Introduction to Project SICA
  2. Reviews of PLOs
  3. Process of Writing Programs’ SARs
  4. Understand RUPP Program Assessment Tools (11 Criteria)
  5. Forming Program SAR Writing Team

After the Benchmarking meeting from our partners in Europe; the Uppsala University and the Mykolas Romeris University, we present the experiences from our partners and also RUPP’s procedure. As also as required by Ministry of Education Youth and Sports to review and improve the quality of the programs in order to match with the requirements of the job markets, this workshop was done to maintain and improve quality of the programs at RUPP. All departments are required to review their PLOs so that their PLOs are aligned with Cambodia National Qualification Framework (CNQF) and current market needs.

 

Moreover, to prepare RUPP for the institutional accreditation, each program at RUPP needs to write program self-assessment report (SAR). Writing programs’ SARs requires a Program Assessment Tools. Luckily, RUPP has its own tools in which we adapted and based on the Guidelines for Program Assessment by AUN-QA since we have been one of AUN members since 2002. Accordingly, training our department representatives to understand the tools is rather important since through understanding the tools and writing programs’ SARs are kind of effective way that the departments can enhance the quality of their programs.

 

The discussion continued to seek the solutions to the problems that it is not easy to write the programs’ SARs. As such, we have come up the solution that forming a SAR writing team which should engage all important stakeholders such as heads and deputy heads of departments, lecturers, and IQA representatives is the only way to ease the writing process.

 

To sum up, this QA sharing workshop has resulted that forming the technical teams to deal with RUPP’s QA practice that are reviewing program learning outcomes and writing programs’ SARs. Hopefully, we will be able to figure out more solutions to cope with our recent difficulties.

Student Grievance

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Student Grievance Policy
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Student Grievance Form
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Student Grievance Form

Activities

តម្រង់ទិសអំពីរបៀបប្រើប្រាស់ធនធានឯកសាររបស់បណ្ណាល័យ

Date: June 25, 2025

Type: N/A

Uploaded By: N/A

សកម្មភាពតម្រង់ទិសអំពីរបៀបប្រើប្រាស់ធនធានឯកសាររបស់បណ្ណាល័យដល់និស្សិតថ្នាក់ឆ្នាំមូលដ្ឋាន ដេប៉ាតឺម៉ង់វិស្វកម្មជិវសាស្រ្តមកពីមហាវិទ្យាល័យវិស្វកម្មនៃសាកលវិទ្យាល័យភូមិន្ទភ្នំពេញ

កម្មវិធី Pre-Incubation

Date: June 18, 2025

Type: Event

Uploaded By: Admin

ថ្ងៃដំបូងនៃការចាប់ផ្តើមកម្មវិធី Pre-Incubation ដែលមានរយៈពេល ៦ ខែ ។ ក្រុមទាំង ៤ ដែលបានទទួលជ័យលាភីក្នុងកម្មវិធី BANDOS DIGITAL STARTUP PROGRAM 2021 បានចាប់ផ្តើមចូលធ្វើការនៅក្នុងការិយាល័យ ដែលមានទីតាំងនៅ មជ្ឈមណ្ឌលសហប្រតិបត្តិការ កម្ពុជា-កូរ៉េ (CKCC) ដែលរៀបចំដោយក្រុមការងាររបស់ មជ្ឈមណ្ឌលជាតិបណ្តុះធុរកិច្ចថ្មីនៃកម្ពុជា (NICC) ដែលមានការគាំទ្រដោយ ទីភ្នាក់ងារសហប្រតិបត្តិការអន្តរជាតិកូរ៉េ ហៅកាត់ថា (កយការ-KOICA) ។ ក្រុមជ័យលាភីទាំង ៤ បានចាប់ផ្តើមធ្វើការអភិវឌ្ឍទៅលើគំនិតអាជីវកម្មរបស់ពួកគេដើម្បីធ្វើយ៉ាងណាជំរុញផលិតផល និងសេវាកម្មរបស់ពួកគេចូលទៅកាន់ទីផ្សារ ដើម្បីធ្វើការដោះស្រាយបញ្ហា ដែលជាតម្រូវការនៅក្នុងសង្គមនាពេលបច្ចុប្បន្ន ។

Governmental Policy for Cambodian Startup

Date: August 27, 2021

Type: Event

Uploaded By: Admin

On 27 August 2021, KOICA, RUPP and NICC organized an online event on “Governmental Policy for Cambodian Startup”. There was a fruitful event, which was shared by representatives from four different ministries (MEF, MoEYS, MPTC and MISTI). Also, there were open remarks from Vice-Rector Kean Tak and Country Director of KOICA Mr. Rho Hyunjun, as well.

KOICA Deputy-director, Construction Company, and RUPP team. NICC building construction will be started soon

Date: June 11, 2025

Type: Training

Uploaded By: Admin

On 9 August 2021, at RUPP there was a site visit of NICC building (next to CKCC). The visited members: KOICA Deputy-director, Construction Company, and RUPP team. NICC building construction will be started soon

Events

Lecturer of Royal University of Phnom Penh
📅 June 4, 2025 🎉 Event 👤 Admin
Dr. Long Solida, Lecturer of Royal University of Phnom Penh and Mr. Khin Marith, Food Product Development at Kenkoshoku sharing about agriculture and bioengineering
Why You Should Join a Startup?
📅 June 10, 2025 🎉 Event 👤 Staff

QA Strategic Plan

Document

RUPP QAO Strategic Plan 2024-2030
Type: PDF
Language: English
RUPP QAO Strategic Plan 2024-2030
Type: PDF
Language: Khmer
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Quality Assurance Center